Gettysburg Municipal Authority
ADAMS COUNTY, PENNSYLVANIA

• How do you determine how much water and sewer service I have used and how much to charge me?
  
  Your bills are based on the amount of water that passed through your meter since the last billing period. Sewer is not metered; instead, we base the amount charged for sewer on the amount of water delivered to your home.

• I water my garden and lawn in the summer. How will this affect my bills and what are my options?
  
  If you water outside during the summer, be prepared for a higher than normal Average Daily Consumption and bill charges. You will be charged both water and sewer for all water that passes through the domestic service meter.

• What if my bill is really high, but I haven't watered outside?
  
  A bill that is higher than expected, but not due to outside watering, may indicate leaking toilets or pipes. In fact, one leaking toilet can lose as many as three to five gallons each minute, often silently. The three most common toilet leaks are: flapper, siphon tube, and overflow leaks. Luckily, it is easy to test your toilets for leaks. Just put some colored liquid such as dark food coloring into the top of your toilet tank, wait at least 20 minutes, and then check the toilet bowl. If the color has seeped into the bowl, you have a toilet leak. In that case, using the turn off valve, you should turn off the toilet until it is repaired. If you strongly suspect a leak, we encourage you to contact a plumber. A delay in investigating the reasons for increased consumption at a property can result in a future high bill.

• What if my tenant does not pay their bill?

        The property owner is liable to pay the tenant's unpaid bill for service rendered to the service address.

• I am leaving town for a few months...is it possible to have my water turned off temporarily?

        Yes, you can make arrangements by calling 334-6260. However, there is a fee for this service.   

• I just moved into/out of a house or apartment. What do I have to do?
  
  Please contact GMA at 717-334-6260 with the following information:

  • The name and address of the settlement attorney/title company or the person receiving the final bill and the name of the new owner.
  • The settlement date or the date you move in or out of the property, we will need the meter reading; access to a meter inside the premises may be necessary.